
About Course
This course is a deep dive into objection handling, negotiation tactics, and effective CRM implementation strategies. It provides practical techniques to address client concerns, negotiate win-win deals, and ensure a successful CRM rollout while maintaining high customer satisfaction.
Course Content
1.1 Objection Handling
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(A) Video: 1.1 Objection Handling
26:50 -
(B) Quiz
1.2 Negotiation
1.3 Implementation Pathway
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