Win the Deal: Proven Techniques for CRM Objection Handling & Negotiation

Categories: English, Sales
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About Course

This course is a deep dive into objection handling, negotiation tactics, and effective CRM implementation strategies. It provides practical techniques to address client concerns, negotiate win-win deals, and ensure a successful CRM rollout while maintaining high customer satisfaction.

What Will You Learn?

  • Proven strategies for addressing common client objections effectively.
  • Mastering negotiation techniques to build mutually beneficial agreements.
  • Designing and executing a seamless CRM implementation plan.
  • Tips for managing expectations, defining roles, and driving user adoption.

Course Content

1.1 Objection Handling
Learn how to effectively address and resolve customer objections to build trust and move deals forward.

  • (A) Video: 1.1 Objection Handling
    26:50
  • (B) Quiz

1.2 Negotiation
To understand and apply effective negotiation techniques to address customer concerns while maintaining value and mutual trust.

1.3 Implementation Pathway
Learn the key steps to implement a CRM successfully, ensuring customer satisfaction and seamless adoption.

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