
About Course
This course equips you with a detailed understanding of the critical steps required to implement a CRM effectively and ensure its success. It covers the importance of structured planning, practical execution strategies, and conducting regular audits to optimize CRM usage and data quality. You’ll learn how to bridge the gap between sales commitments and successful implementation while maintaining data privacy and addressing common challenges.
Course Content
1.1 Implementation Process
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(A) Video: 1.1 Implementation Process
18:15 -
(B) Quiz
1.2 Audit
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