4.70
(298 Ratings)

CRM 101: Fundamentals

About Course

This course introduces the fundamentals of Sangam CRM, focusing on helping first-time users navigate the platform’s interface. It includes walkthroughs of both the web and mobile versions to familiarize users with essential features and tools.

What Will You Learn?

  • Understand the basics of CRM systems and their importance in business processes.
  • Gain familiarity with Sangam CRM’s web and mobile interfaces.
  • Be equipped to navigate and perform basic tasks in Sangam CRM confidently.

Course Content

1.1 Understand This Before You Start Using CRM
Video Objective: To introduce the basics of CRM and clarify its purpose in business operations.

  • (A) Video: Understand this before you start using CRM
    19:55
  • (B) Quiz

1.2 CRM Web UI Walkthrough
Video Objective: To familiarize users with Sangam CRM’s web interface and its main features.

1.3 CRM Mobile UI Walkthrough
Video Objective: To provide a detailed overview of Sangam CRM’s mobile app for on-the-go usage.

1.4 Platform-Specific Features
Video Objective: This video highlights the importance of platform-specific features in Sangam CRM. It delves into why certain features are unique to web and mobile platforms, and how these platform-specific optimizations enhance usability and efficiency for different types of users.

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Student Ratings & Reviews

4.7
Total 298 Ratings
5
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4
52 Ratings
3
12 Ratings
2
4 Ratings
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0 Rating
NS
3 days ago
It is very good course for learning.
AK
7 days ago
very helpful and informative
AD
1 week ago
This is a very good and informative course, everything is explained well and is quite easy to understand.
AR
1 week ago
As someone who had never explored customer relationship management (CRM) before, taking my first CRM course was both a challenging and exciting experience.
RD
1 week ago
This course helped a lot in understanding the CRM application. The way Sir explained the concepts is very easy to understand.
AA
1 week ago
Very Good Course,easy and simple to understand
Every point has been explained in a very good way.
NM
2 weeks ago
Well explained and easy to understand.
jaychand
2 weeks ago
Yes this session is very useful and knowledgeable for entry in enjay it solution
AP
2 weeks ago
Clear and concise CRM overview. Nice introduction with well explanation. Making it easy to understand in sort time.
PN
2 weeks ago
Nice course
GM
3 weeks ago
It was informative and infuencial
HS
3 weeks ago
This course was a solid fit for me. I especially enjoyed Limesh Sir’s teaching style clear, engaging, and practical. It helped me grasp Sangam CRM’s platform-specific features and mobile functionalities like Clock-in/Clock-out. The lessons and boosted my workflow skills. Definitely a smart step in my learning journey.
SP
3 weeks ago
The Sangam CRM course offers essential training on using the Sangam CRM platform efficiently. It covers core features such as data management, reporting, and mobile app functionalities to enhance productivity and customer engagement. The course equips users with practical skills to streamline business processes and leverage CRM tools effectively.
Md AFJAL
4 weeks ago
This course was very informative and well-structured. It gave me a clear understanding of Sangam CRM and its features. The examples were practical, and the quiz helped reinforce the key concepts. Definitely a good match for anyone looking to get hands-on knowledge of the CRM system. Highly recommended
PRANIT SAWANT
4 weeks ago
Course is very good to understand basic capacity of CRM, But actually it has lots of flexiblity which can also be avialble as currently we are following youtube channel for the same.
BB
1 month ago
it was all good
KB
1 month ago
The simplicity and professionalism in explanation was great and matches the skills of a Professor of big Institute.
NS
1 month ago
Good effort by Limesh Sir, Easy to understand for anyolnne.
HP
1 month ago
Good and Easy to Understand!

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