4.87
(23 Ratings)

Win the Deal: Proven Techniques for CRM Objection Handling & Negotiation

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Course Prerequisite(s)

About Course

This course is a deep dive into objection handling, negotiation tactics, and effective CRM implementation strategies. It provides practical techniques to address client concerns, negotiate win-win deals, and ensure a successful CRM rollout while maintaining high customer satisfaction.

What Will You Learn?

  • Proven strategies for addressing common client objections effectively.
  • Mastering negotiation techniques to build mutually beneficial agreements.
  • Designing and executing a seamless CRM implementation plan.
  • Tips for managing expectations, defining roles, and driving user adoption.

Course Content

1.1 Objection Handling
Learn how to effectively address and resolve customer objections to build trust and move deals forward.

  • (A) Video: 1.1 Objection Handling
    26:50
  • (B) Quiz

1.2 Negotiation
To understand and apply effective negotiation techniques to address customer concerns while maintaining value and mutual trust.

1.3 Implementation Pathway
Learn the key steps to implement a CRM successfully, ensuring customer satisfaction and seamless adoption.

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Student Ratings & Reviews

4.9
Total 23 Ratings
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ST
1 month ago
Good session
AK
2 months ago
Very nice explanation, in simple language
VB
2 months ago
Simplified way of explaining the implementation do's and dont's
Good exp.
Tapan Sheth
9 months ago
Insightful
Dhaval Lotia
9 months ago
Good Questions. It helps to understand ourselves before committing with customers
TC
9 months ago
good
AS
10 months ago
There is a very thin line while implementation and that is "Trust". Hence, we need to be very transparent about what we have said and what customer had understood.
Harkirat Bedi
10 months ago
Very nicely crafted. Thanks
CS
10 months ago
yes,all course acche se hindi me explain kiya sir ne
KN
10 months ago
upgrade knowledge
AM
10 months ago
Great Learning Experience
SG
10 months ago
Good.
Sanket Barot
11 months ago
Good
coachautomatic
11 months ago
this was so practical on how to close the deal and amazing learning
Kishor Bhosale
11 months ago
Good initiative
AC
11 months ago
Good
Rahul Kumar
11 months ago
Learn something new.
Shaji Sebastian
11 months ago
Well explained, excellent course.
GB
11 months ago
Tracker sheet idea is quite innovative.

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